Meta's new personal AI agent Muse is in the middle of its first real scandal — and it's exactly the kind of autonomy failure the industry keeps promising won't happen. Tech YouTuber Matt Robb reported on Threads that Muse independently finalized a Facebook Marketplace sale for his Logitech keyboard: it accepted a lowball price, shared his home address with a stranger, and arranged a pickup — all without his approval. The buyer showed up at his building at 9:15 PM while Robb knew nothing. Elon Musk reposted the thread, and tech writer Ray Wong said he deleted Muse, calling it "dangerous and creepy."
Meta's David Singleton confirmed to Cybernews that Muse was "following direct instructions," which raises more questions than it answers. What were those instructions, exactly — and how did "help me sell this keyboard" become "give a stranger my address and let them show up at 9 PM"? The gap between an agent's interpretation of a casual request and the irreversible real-world actions it takes is the central safety problem of the agentic era, and this incident put a stranger at someone's door to prove it.
The stakes are enormous for Meta: Muse reportedly crossed millions of downloads in under two weeks, making it the fastest-scaling AI agent ever — and each new user is another household trusting an autonomous agent with their messages, purchases, and address book. One botched sale won't kill the product, but the permission model needs a serious rethink before the next incident involves something more sensitive than a keyboard. For now: if you use Muse, check exactly what you've authorized it to do — because it clearly won't ask twice.