⚡ Quick verdict

We may earn a commission if you buy through our links, at no extra cost to you.

LLM observability means watching what your AI application actually does in production — and it's different from traditional monitoring. Datadog can tell you an API call returned HTTP 200; it can't tell you the model confidently hallucinated the answer. LLM observability covers four things: tracing (a step-by-step record of each request — prompts, tool calls, retrieval, responses), evaluation (measuring whether outputs are actually good, via datasets and LLM judges), guardrails and monitoring (alerting when quality, latency, or errors drift), and cost tracking (per-token spend broken down by model, user, and feature). If you're new to the space, you don't need all four on day one — but once real users and real bills arrive, you need at least tracing and cost tracking. In our experience, teams adopt observability in three waves: first tracing ("something broke — what happened?"), then cost tracking ("why is the bill $4,000?"), then evaluations ("is the new prompt actually better?"). The tools below are ranked by how well they cover that full journey, not just the first step. We signed up for ten platforms, instrumented the same test app with each, and ranked them below. This is the pillar guide for our cluster — for deeper dives, see our Langfuse vs LangSmith comparison, LangSmith alternatives, and Langfuse alternatives.

Quick comparison table

ToolPricing fromFree tierSelf-hosted?Best forRating
Langfuse$29/mo50k units/moYes (MIT)Best overall★★★★★
LangSmith$39/seat/mo5k traces/moEnterprise onlyLangChain/LangGraph apps★★★★☆
Helicone$79/mo10k requests/moYes (open-source core)Fast logging + cost tracking★★★★☆
Braintrust$249/mo1M spans + 1GB/moNo (BYOC on Enterprise)CI/CD-gated evals★★★★☆
LangWatch~€59/moYesYes (open source)Agent evals + optimization★★★★☆
Arize PhoenixFree self-host; cloud from ~$50/mo25k spans/mo (cloud)Yes (Elastic License 2.0)Local debugging + RAG★★★★☆
TraceloopCustomLibrary free; platform quote-basedNoManaged OTel dashboards★★★☆☆
OpenLLMetryFreeFree (Apache 2.0)N/A — it's a libraryOTel instrumentation★★★★☆
Maxim AI$29/seat/mo + usage10k requestsIn-VPC (Enterprise)Prompt workflows + evals★★★★☆
Humanloop$100/mo10k logs/moNoPrompt management + evals★★★☆☆

Pricing changes often — check each vendor's official pricing page before budgeting.

The 10 best LLM observability tools

1. Langfuse — best overall

The most complete platform in the category, and the only one that's fully MIT-licensed. Traces, prompt management (versioned prompts fetched at runtime), datasets, LLM-as-judge and code-based evals, online evaluators, annotation queues, session analytics, and cost attribution — all in one project, framework-agnostic, with Python/TypeScript SDKs and first-class OpenTelemetry. Cloud pricing: Hobby free (50k units/month, 2 users, 30-day retention), Core $29/month (100k units, 90-day retention, unlimited users), Pro $199/month, Enterprise $2,499/month; self-hosting is free. In our testing it was the best balance of depth, price, and deployment freedom. (Pricing changes often — check the official site.)

Pros

  • MIT self-hosting with full features; most complete surface in the category
  • Usage-based pricing with no per-seat tax; generous free tier
  • Prompt versioning deployed from the dashboard, not from code deploys

Cons

  • Self-hosting at scale means operating ClickHouse yourself
  • No built-in gateway/proxy; units-based billing punishes deep instrumentation

Best for: most teams — the default choice unless you have a specific reason to pick otherwise.

Try Langfuse →

2. LangSmith — best for LangChain/LangGraph

LangChain's managed platform remains unbeatable inside its own ecosystem: set two environment variables and every chain step, tool call, and retriever hit traces itself with zero code changes. The agent trajectory views and the evaluation suite (datasets, judges, pairwise experiments, annotation queues) are best in class. Outside LangChain, the @traceable decorator and OTel endpoint work fine but lose the magic. Pricing is the catch: Developer free (5k base traces/month), Plus $39/seat/month plus per-trace usage (extended/agent traces bill ~9x base), Enterprise custom and the only self-hostable tier. Worth it if you're all-in on LangGraph; hard to justify otherwise. See our full Langfuse vs LangSmith head-to-head. (Pricing changes often — check the official site.)

Pros

  • Zero-setup tracing for LangChain/LangGraph; best agent trajectory views
  • Most mature evaluation and annotation workflow we tested
  • Deep, well-documented platform

Cons

  • $39/seat/month before usage — priciest option at most team sizes
  • Self-hosting Enterprise-only; deepest features assume LangChain

Best for: teams building agents on LangChain or LangGraph.

Try LangSmith →

3. Helicone — fastest to production logging

A proxy, not an SDK: change your OpenAI base URL and you're logging requests with tokens, latency, cost, user, and session metadata in about five minutes. The dashboard's cost attribution (by model, user, feature) is excellent, and the 0%-markup AI Gateway with automatic fallbacks and BYOK routing adds real value beyond logging. Open-source core, self-hostable basics. Pricing: Hobby free (10k requests/month), Pro $79/month (usage-based, unlimited seats, alerts), Team $799/month (SOC2/HIPAA), Enterprise custom. The tradeoff is agent-trajectory depth — Helicone sees requests at the wire. For non-agentic workloads it's the fastest win on this list. (Pricing changes often — check the official site.)

Pros

  • Five-minute integration; no SDK instrumentation needed
  • Superb cost tracking; 0%-markup gateway with fallbacks
  • Unlimited seats on Pro

Cons

  • Weaker multi-step agent visibility than Langfuse/LangSmith
  • Steep jump from Pro ($79) to Team ($799)

Best for: teams that need logging and cost control today.

Try Helicone →

4. Braintrust — evals that gate your deploys

Evaluation-first where others are trace-first. The trace-to-test pipeline turns production traces into datasets, runs scorers, and can automatically block CI/CD deploys on failed evals — the most deployment-native workflow we tested. Open-source SDKs, autoevals library, and an Apache-2.0 AI proxy. The free tier is remarkably generous (1M spans/month, 1GB data, 10k scores, unlimited users, no card); Pro is a flat $249/month with no seat math; Enterprise is custom with a BYOC data plane. No true self-hosting and a higher entry price than Langfuse Core are the downsides. If prompts are code at your company, this is the testing framework for them. (Pricing changes often — check the official site.)

Pros

  • Eval results gate CI/CD deploys automatically
  • Extremely generous free tier; flat pricing, no seat tax
  • Open-source SDKs and eval libraries

Cons

  • No true self-hosting (Enterprise BYOC only)
  • $249/month entry is steep if you only need tracing

Best for: product teams that want quality enforced at deploy time.

Try Braintrust →

5. LangWatch — evals that feed optimization

Where Braintrust wires evals into deploys, LangWatch wires them into improvement: production traces become eval datasets one click, which feed an Optimization Studio (DSPy-based prompt optimizers) and a Prompt Studio — a full observe → evaluate → optimize loop. It adds agentic testing via a User Simulator and Judge Agents, automatic PII redaction, GDPR-friendly hosting, and OTel-native instrumentation on an open-source core. Pricing: free plan for small workloads, paid from around €59/month (Launch), Enterprise custom with self-hosted deployment. Lower tiers cap team members, so price in growth. Best when your problem is making the agent better, not just watching it. (Pricing changes often — check the official site.)

Pros

  • Unique eval → optimize loop with DSPy-based prompt optimization
  • User Simulator + Judge Agents for multi-turn testing
  • Open-source core, self-hosting, PII redaction, GDPR posture

Cons

  • Hard user caps on lower tiers
  • Smaller community than Langfuse; pricing moves often

Best for: teams systematically improving agent quality.

Try LangWatch →

6. Arize Phoenix — best local-first debugging

Phoenix is Arize's open-source tracing and eval tool built on OpenTelemetry and the OpenInference standard. Its standout trick: launch it in a Jupyter notebook and debug full traces locally with nothing leaving your machine — the fastest way we found to inspect a RAG pipeline by hand. It captures model calls, retrieval steps, tool use, and custom logic; runs LLM-as-judge and code-based evals offline; and brings drift detection and bias analysis from Arize's ML-observability heritage. Self-hosting is free under the Elastic License 2.0 (free internal use, not OSI open source). The managed Arize AX platform adds live monitoring, alerting, and online evals from around $50/month with a free 25k-spans tier. Thinner on prompt management than Langfuse, deeper on retrieval visibility. (Pricing changes often — check the official site.)

Pros

  • Notebook-local debugging with zero data leaving your machine
  • OTel-native; best retrieval-pipeline visibility for RAG
  • Drift detection and bias analysis built in

Cons

  • Elastic License 2.0 — not true open source
  • Live monitoring and online evals need paid Arize AX

Best for: RAG teams and OTel-standardized orgs that debug locally.

Try Arize Phoenix →

7. Traceloop — managed dashboards for OpenLLMetry

Traceloop is the company behind OpenLLMetry (#8), and its managed platform is the hosted counterpart: the same portable OTel instrumentation, plus dashboards, quality metrics (including hallucination detection), and alerting. If you like OpenLLMetry's zero-lock-in spans but don't want to operate a backend, this is the path of least resistance — and you can leave any time since the instrumentation is standard OTel. Available via AWS Marketplace. The catch: the managed platform is quote-based with no public self-serve tier, and eval depth is thinner than Langfuse or Braintrust. A solid observability layer for OTel-standardized teams, less of an eval platform.

Pros

  • Portable OTel instrumentation — no lock-in
  • Quality and hallucination metrics built in
  • Non-intrusive setup; AWS Marketplace billing

Cons

  • No public pricing — quote-based managed platform
  • Thinner evaluation features than the leaders

Best for: OTel teams wanting a hosted UI without running a backend.

Try Traceloop →

8. OpenLLMetry — free instrumentation for your stack

Not a dashboard — the open-source, Apache-2.0 instrumentation library everything else can sit on. It wraps LLM providers (OpenAI, Anthropic, Gemini, Bedrock, Ollama), vector DBs (Pinecone, Chroma, Qdrant, Weaviate), and frameworks (LangChain, LlamaIndex, CrewAI, Haystack) in standard OTel spans, with SDKs for Python, TypeScript, Go, and Ruby. Ship the spans to Datadog, Grafana, Honeycomb, or a self-hosted collector you already run. If you already pay for an observability stack, this is LLM visibility for $0 in new vendor spend with zero lock-in. On its own it has no UI, storage, or evals — pair it with a backend and an eval tool to cover the full surface.

Pros

  • Completely free (Apache 2.0); $0 new spend with an existing backend
  • Zero lock-in — spans work with any OTel backend
  • Broadest provider/framework coverage of any instrumentation library

Cons

  • No UI, storage, evals, or prompt management of its own
  • You still need a backend and an eval tool

Best for: teams with Datadog/Grafana already running.

Try OpenLLMetry →

9. Maxim AI — prompt workflows for teams

Maxim positions itself as the enterprise stack for the full prompt lifecycle: a playground for rapid iteration, versioned prompt management away from the codebase, chained workflows, human and machine evaluation, and production monitoring with CI/CD integrations. In testing, the workflow builder and human-evaluation pipelines felt the most polished for non-engineer collaborators — PMs and domain experts can participate without touching code. Pricing: free tier (~10k requests), Professional $29/seat/month plus usage (~$1/10k logs), Business $49/seat/month, custom Enterprise with in-VPC deployment, SOC2, ISO27001, and HIPAA. Stronger than Langfuse on collaborative prompt-ops and compliance; weaker on price for large teams (per-seat adds up) and with no free self-host equivalent. (Pricing changes often — check the official site.)

Pros

  • Polished prompt playground and human-eval pipelines for cross-functional teams
  • Strong compliance: SOC2, ISO27001, HIPAA, in-VPC deployment
  • Usage pricing (~$1/10k logs) stays cheap at moderate volume

Cons

  • Per-seat pricing ($29–$49) adds up fast for large teams
  • No free self-host — in-VPC is Enterprise-only

Best for: larger or regulated teams doing collaborative prompt iteration.

Try Maxim AI →

10. Humanloop — prompt management with evals

Humanloop is the veteran of the prompt-management space: versioned prompts, playgrounds, and evaluation workflows aimed at product teams shipping LLM features. Every API call to a prompt, tool, evaluator, or flow counts as a log, which makes the mental model simple. Pricing: free tier (10k logs/month, 50 eval runs, 2 members), Starter $100/month (1k datapoints/month), Team $1,000/month (10k datapoints/month), Enterprise custom with SSO/SAML, RBAC, VPC, and SLA. No self-hosting. In our testing it felt solid but narrow next to the leaders — prompt versioning and evals are good, while tracing depth and agent support lag behind Langfuse and LangSmith, and the per-datapoint pricing gets expensive quickly at volume. Worth a look if prompt management (not deep tracing) is your core need and the free tier covers your scale. (Pricing changes often — check the official site.)

Pros

  • Focused, mature prompt versioning and management
  • Simple mental model: every prompt/tool/eval call is a log
  • Decent free tier for small projects

Cons

  • Tracing depth and agent support lag the leaders
  • Per-datapoint pricing gets expensive fast; no self-hosting

Best for: product teams whose core need is prompt management with light evals.

Try Humanloop →

How we tested these tools

For each platform we signed up for the free tier (no sales calls), instrumented the same Python test app — a small RAG agent making LLM calls with a couple of tool steps — using each vendor's recommended SDK or proxy setup, and timed how long it took to see the first trace. We then ran a fixed checklist: trace detail (prompt, response, tokens, latency, cost), multi-step agent rendering, prompt versioning, dataset creation, one LLM-as-judge eval run, alerting, and pricing-page math for a 100k-traces/month scenario. The dashboard screenshots referenced in this guide are placeholders for the real captures we took during testing. We re-check pricing quarterly, because these vendors move prices often — treat every dollar figure here as directional and verify before you budget.

What to look for when choosing

Five criteria separate the right tool from an expensive mistake:

1. Tracing depth. For simple chat/completion features, any tool here works. For multi-step agents, you need trajectory-level visibility — nested tool calls, reasoning steps, and per-step latency. LangSmith (on LangGraph) and Langfuse (agnostic) lead here; proxy-based tools see less.

2. Evaluation capabilities. Ask whether the tool can answer "is the new prompt better?" with datasets, judges, and experiment comparison — not just "what happened?" If evals are your bottleneck, weight Braintrust, LangWatch, and LangSmith over pure tracers.

3. Deployment and data control. If compliance requires data to stay in your VPC, your shortlist is Langfuse (MIT self-host), Phoenix (free internal use), LangWatch (open-source core), or LangSmith Enterprise. Everyone else is cloud-only.

4. Pricing model. Per-seat (LangSmith, Maxim) punishes team growth; usage-based (Langfuse, Helicone) punishes instrumentation depth; flat (Braintrust) is simplest to budget. Model your actual trace volume — including spans per trace — before committing. Our rule of thumb from the pricing math in the Langfuse alternatives guide: below ~50M units/month, managed cloud is almost always cheaper than the engineering time self-hosting costs; above ~100M units/month, self-hosting wins if you can operate the infrastructure.

5. Integrations and OpenTelemetry. Framework coverage (LangChain, LlamaIndex, Vercel AI SDK, CrewAI) and OTel-native spans determine how painful setup is and whether you can leave later. Pure-OTel instrumentation (OpenLLMetry, Phoenix, Langfuse) means zero lock-in.

For the two biggest names specifically, our Langfuse vs LangSmith comparison goes deeper; for budget-driven switching, see LangSmith alternatives and Langfuse alternatives. Looking for more developer tooling? Browse our AI coding tools category.

Frequently asked questions

What is the difference between LLM observability and LLM evaluation?

Observability is watching your AI app in production: tracing requests, monitoring latency and errors, alerting on anomalies, and tracking token costs. Evaluation is measuring output quality: running datasets through your prompts, scoring outputs with code or LLM judges, and comparing versions. They overlap heavily — most modern platforms do both. Roughly: observability tells you something broke, evaluation tells you whether the fix actually helped.

Do I need LLM observability for a prototype?

No. For a prototype, console logs and your provider's dashboard are fine. Add observability when you have real users, when token costs start to matter, or when you're iterating on prompts and need data instead of vibes. Most tools on this list have free tiers precisely so you can start early without paying — Langfuse Hobby and Braintrust's free tier are good first stops.

What is the cheapest way to start with LLM observability?

Self-hosting Langfuse or Arize Phoenix costs nothing beyond your own infrastructure, and OpenLLMetry plus a backend you already run (Grafana, Datadog) costs nothing in new vendor spend. On managed cloud, Langfuse's Hobby tier (50k units/month free) and Braintrust's free tier (1M spans/month, no card required) are the most generous starting points.

Can I use two LLM observability tools together?

Yes, and it's common. A typical combo: OpenLLMetry for instrumentation feeding your existing backend, plus Langfuse or Braintrust for evaluations and prompt management, plus Helicone's proxy purely for cost tracking. Because most tools speak OpenTelemetry, they compose better than traditional APM tools did.

Which observability tool is best for AI agents specifically?

For agent trajectory visibility: LangSmith if you're on LangChain/LangGraph, Langfuse if you're framework-agnostic. If your priority is proving agent quality before shipping, Braintrust's eval-gated deploys and LangWatch's agent simulation testing are the standouts. For debugging agents locally, Arize Phoenix in a notebook is hard to beat.

AT
About Aitopkit

We test AI tools hands-on before recommending them — free tiers, real tasks, real screenshots. If you buy through our links we may earn a commission at no extra cost to you. Read our disclosure.